Data Processing Agreement
Data Processing Agreement in accordance with the GDPR
We process your customer data solely on your behalf. Your data is encrypted and stored in Europe and never shared with third parties.
Versie: 1.0
This Data Processing Agreement is an integral part of the General Terms and Conditions of PianoPlanner and governs the processing of personal data by Edward Meijer (Edan Creative), hereinafter referred to as ‘Processor’, on behalf of the user of the software, hereinafter referred to as ‘Controller’.
1. Subject of Processing
1.1. The Processor commits, under the conditions of this agreement, to process personal data on behalf of the Controller.
1.2. The processing exclusively concerns the data of the Controller’s customers (such as name, address, instrument details and appointment history) entered into the PianoPlanner software for planning and administration purposes.
2. Obligations of the Processor
2.1. The Processor shall process personal data solely based on written instructions from the Controller, including those instructions arising from the normal use of the software.
2.2. The Processor shall not use the data for its own purposes or share it with third parties, unless required by law.
2.3. The Processor guarantees that persons authorized to process personal data have committed to confidentiality.
3. Security and Synchronization
3.1. The Processor shall take appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing.
3.2. These measures include, among others, SSL encryption, secure cloud storage and monitoring of system integrity.
3.3. The Controller acknowledges that when two-way synchronization is activated (such as with Google or iCloud), data is transferred outside the direct control of the Processor. The Processor is not responsible for processing by these external parties.
4. Sub-processors
4.1. The Controller hereby grants permission to the Processor to use sub-processors (such as hosting providers and payment processors) for the processing.
4.2. The Processor ensures that these sub-processors are bound by at least equivalent obligations as set out in this agreement.
5. Rights of Data Subjects
5.1. If an end customer of the Controller submits a request for access, correction or deletion of their personal data, the Processor shall forward this request to the Controller.
5.2. The Processor shall, insofar as reasonably possible, assist the Controller in fulfilling obligations regarding the rights of data subjects.
6. Duration and Termination
6.1. This agreement shall remain in force as long as the PianoPlanner subscription is active.
6.2. Upon termination of the service, the Processor shall delete all personal data within 30 days, unless a legal obligation to retain the data exists.
Last updated: February 23, 2026