Before the visit
See the route, customer details and piano history before you leave.
Built for piano service work
The workflow behind a calmer service day.
Plan routes, know every piano before you arrive, work mobile and turn completed service into invoices without adding complexity.
Daily workflow
Every appointment has context.
A service day is easier when the route, customer, instrument, notes and invoice stay connected from the start.
During the work
Keep notes and service context close while you work on the instrument.
After completion
Follow up, invoice and prepare the next service moment without loose administration.
Core workflows
The main workflows, without the noise.
Each part supports a real step in the day: planning, arriving prepared, finishing the work and keeping customers moving.
Plan
Plan days that make sense
Spend less time driving between appointments and keep your calendar practical.
- Travel-aware appointment planning
- Calendar sync and daily overview
- Route context for every visit
- Blocked days and private time
Know
Know the instrument before you arrive
Keep customer details, piano history and service notes together.
- Customer and piano profiles
- Tuning and service history
- Photos and technical notes
- Recurring maintenance context
Invoice
Turn completed work into invoices faster
Keep billing close to the appointment, without switching systems.
- Invoices from appointments
- Payment links
- PDF and UBL support
- Mileage and service lines
Book
Let customers book without losing control
Give customers a clear booking path while keeping your planning rules intact.
- Personal booking links
- Controlled availability
- Customer confirmations
- Customer and piano context
Coordinate
Coordinate work across multiple technicians
Keep planning, assignments and availability clear when more people are involved.
- Shared team planning
- Assign work to technicians
- Technician access
- Team calendar overview
Follow up
Keep customer communication close to the work
Confirm visits, send reminders and keep communication tied to the customer record.
- Appointment confirmations
- Tuning reminders
- Custom email templates
- Multilingual customer communication
Around the appointment
For the details that make piano service work different.
PianoPlanner also supports the work that happens around the appointment: workshop planning, mobile access, inventory, travel and international use.
Mobile & offline
Work where the piano is, even when the connection is not ideal.
Workshop
Track repairs, rebuilds and longer-running projects without losing them in notes.
Showroom & inventory
Manage instruments beyond service calls, from internal notes to availability.
Mileage
Connect appointments and travel records more naturally.
International & secure
Multilingual workflows, GDPR-aware setup and European hosting.
Switching support
You do not have to start over.
Bring your customers, piano history and working habits with you. PianoPlanner is designed to make the transition manageable and personal.
- Personal onboarding
- Import support
- Workflow setup
- Support during the first period
Built from practice
Built from piano service practice, not generic office software.
PianoPlanner is shaped by decades of work in tuning, maintenance, concert service, workshops and customer planning.
Built by piano technicians
The product starts from real service days, not abstract office processes.
Designed for modern piano businesses
Useful for independent tuners, workshops, stores and team-based service companies.
Developed with workflow in mind
Planning, history, invoicing and mobile work stay connected.
FAQ
Questions before switching?
Can I bring existing data with me?
Yes. We can help you import customers, pianos and existing records so you do not have to start from scratch.
Will this make my workflow more complicated?
The goal is the opposite: fewer disconnected tools and a calmer workflow around planning, history and invoicing.
Can customers book themselves?
Yes. You can offer booking links while keeping control over availability and the way appointments fit your day.
Does it work for teams?
Yes. Teams can share planning, assign work and give technicians access to the information they need.
Ready to make your service day calmer?
Start with the basics: planning, customers and piano history. Add invoicing, booking and team workflows when you need them.