PianoPlanner Teams: Complete operations under control
Managing a team of piano technicians is a complex logistical puzzle. How do you prevent two tuners from crossing paths on the motorway? How do you give employees access to their route without exposing financial business data? PianoPlanner Teams is purpose-built to fully automate these challenges.
AI-powered route planning
Stop manually comparing five different calendars. The built-in algorithms do the calculations in milliseconds.
- Location-first — Got a customer on the line? Enter the postcode and the system instantly scans every calendar across your entire team.
- The perfect match — You get a ranked list of the best technicians for the job. The algorithm calculates travel time from their previous appointment and factors in a fair workload distribution.
- Time saved — What takes a human planner ten minutes of puzzling, PianoPlanner does in a single click.
The mobile technician app
Every piano technician gets their own secure portal on the go — optimised for mobile.
- Magic Links — No more forgotten passwords. You send your technician a secure login link by email. One click and they are logged in on their own phone.
- Focus on the day — The technician sees a clear timeline: where to go, what type of piano, and any customer-specific notes — with a direct navigation button.
- Real-time completion — As soon as the technician marks a job as done, it is instantly updated on your central dashboard.
Airtight security and privacy
As an owner, you want to empower your team while shielding financial and strategic data. PianoPlanner operates on the need-to-know principle.
- Strict data separation — A technician sees only their own appointments. Colleagues' calendars, revenue, invoices and the general customer database are completely invisible.
- The kill switch — An employee leaving the company? One click sets them to inactive and their access is revoked immediately — even if they are currently logged in. Your data stays yours.
Smart booking widget for customers
Let your online booking system work for you, not against you.
- Route-optimised booking — Customers enter their address online. The system automatically shows only the time slots that result in the shortest travel time for your team. The customer picks a time, the system picks the technician.
- The preferred-technician link — Does a customer have a relationship with one specific technician? Send them a personal link. The system gives that technician priority, unless they are booked up for weeks — then colleagues are suggested as alternatives.
With PianoPlanner Teams you minimise travel time, eliminate scheduling errors and give both customers and employees an ultra-professional experience. The system takes over the heavy logistical thinking, so you can focus on growing the business.