PianoPlanner® Teams: Complete operations under control
Managing a team of piano technicians is a complex logistical puzzle. How do you prevent two tuners from crossing paths on the highway? How do you give employees access to their route without exposing financial business data? PianoPlanner® Teams is purpose-built to help you with these challenges.
Team scheduling with our own planning engines
Stop manually comparing five different calendars. Our own planning engines do the calculations for you.
- Location-first — Got a customer on the line? Enter the zip code and the system instantly scans every calendar across your entire team.
- The perfect match — You get a ranked list of the best technicians for the job. The algorithm calculates travel time from their previous appointment and factors in a fair workload distribution.
- Time saved — What would otherwise take manual puzzling, you see in PianoPlanner® with one click.
The mobile technician app
Every piano technician gets their own secure portal on the go — designed for mobile.
- Magic Links — No more forgotten passwords. You send your technician a secure login link by email. One click and they're logged in on their own phone.
- Focus on the day — The technician sees a clear timeline: where to go, what type of piano, and any customer-specific notes — with a direct navigation button.
- Complete on the go — As soon as the technician checks off a job, it is saved centrally right away and you see it in the team dashboard.
Restricted access and privacy
As an owner, you want to empower your team while shielding financial and strategic data. PianoPlanner® operates on the need-to-know principle.
- Strict data separation — A technician sees only their own appointments. Colleagues' calendars, revenue, invoices and the general customer database are completely invisible.
- The kill switch — An employee leaving the company? One click sets them to inactive and their access is revoked immediately — even if they're currently logged in. Your data stays yours.
Smart online booking page for customers
Let your online booking system work for you, not against you.
- Booking with travel time in mind — Customers enter their address online. The planning engine only shows times within your team's travel-time limits and puts times that fit nearby appointments first. Each time already comes with the best-fitting technician.
- The personal booking link — Send your customer a tuning invitation with a personal link. The customer doesn't need to re-enter their details and the appointment is linked straight to the right customer and piano.
With PianoPlanner® Teams you reduce travel time, prevent double bookings and give both customers and employees a professional experience. The planning engines do the calculations, so you can focus on growing the business.