Política de privacidad
How we collect, use and protect your data
We never sell your data. Your Información is stored securely on European servers. You son y remain el owner of your Cliente data.
Versie: 3.0
Introducción
1. What data do we collect?
We process data in two categories:
Categoría A
- Nombre y apellidos
- Datos de dirección
- Número de teléfono
Categoría B
- Dirección de email
- Dirección IP
- Información del navegador
2. Purpose of data processing
We process this data exclusively to:
- Entrega de productos/servicios
- Servicio al cliente
- Mejora de nuestro sitio web
- Obligaciones legales
3. Sharing data and Synchronization
3.1. External Calendar Services: If you activate two-way synchronization, appointment data is exchanged with external parties such as Google (Google Calendar), Apple (iCloud) or Microsoft (Outlook). We have no control over the privacy policies of these third parties.
3.2. Processors: We use trusted sub-processors for hosting (cloud infrastructure), email delivery and payments. Data processing agreements compliant with the GDPR have been concluded with these parties.
3.3. No selling: We will never sell or rent your data or your customers' data to third parties for marketing purposes.
4. Security and Storage
4.1. Security: We take appropriate technical and organizational measures to protect data against loss or unlawful processing, including SSL encryption and secured databases.
4.2. Local storage (PWA): When using the Progressive Web App, certain data may be stored locally on your device to enable offline use and fast synchronization. You are responsible for the physical security of your devices.
5. Retention period
We retain your data as long as your account is active. After termination of your subscription, we retain your data for a maximum of 30 days to enable export. After that, all customer data is permanently deleted, unless legal retention obligations require us to retain it longer.
6. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Derecho de acceso
- Derecho de rectificación
- Derecho de supresión
U kunt deze rechten uitoefenen via de instellingen in uw account of door contact met ons op te nemen via info@pianoplanner.com.
7. Contact details
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